Download Procedures for Clients, Stations and Producers

There are several methods by which we transmit files. WAV/AIF/MP3 supplied directly to your desktop via email or FTP. On very rare occasions we will send a file as an email attachment.  Because in large part, the file sizes are usually larger that what most internet service providers will allow as attachments.  The preferred method is via a download using your web browser.

Our standard production procedures:

1.

 You email or send us the content of the production to be voiced.
2. We produce the content of your production and then post the sound as an MP3 file on our web server.  When we post these files on the server, we rename the files to "filename.MP-" instead of "filename.MP3".  This allows you to download the file in whole without any conflicts with any MP3 streaming software you may have on your system.
3. We then E-Mail you a message with a link to a custom web page.  This custom web page contains links to your ordered content.
4. With your web browser program, you can then go to that web page where you will find a link to click on to download your ordered content.  When you click on the link, you will be prompted to "download" or "save" the incoming file to your computer's hard disk.  Simply determine the directory or folder in your system you wish to save your file and the downloading process will proceed.  (Be sure to remember where you decided to save your file!)
5. After you have received your file, you will need to rename your file from "filename.MP-" to "filename.MP3". You may now listen and use the file you've received for your productions.

For a demonstration of how this process works from a sample download page, just click here.

If you have questions regarding this, you may want to consult with your computer support staff on this very simple procedure.  While we are not a "computer support resource" for other companies, if you have difficulty, you may contact our office and we will be glad to work with you.  

To follow up, we would appreciate hearing from you by email that you have received the file you have downloaded.  This helps us to keep our files up-to-date.

As an alternative, we can burn the MP3 or .WAV file to a CD or DAT and ship it to you for a small fee.  If you have questions - call us at our offices M-F 8:00am - 6:00pm Central Time (excluding holidays).

To contact us, email mail@stevevanoort.com or

Steve Van Oort - E-Voice Productions
2505 NW 3rd St.
Ankeny, IA 50021
515-965-9036



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